Assuming can cause you a bit more work as well it can also cause unnecessary stress. If you booked a meeting room via email but did not receive a confirmation, don’t assume it was booked. Call and confirm. After receiving verbal confirmation then you can send an email to that person saying “Thank you for confirming that the X meeting room was booked.” It may seem like extra work but in the days of technology emails can get lost in spam, junk mail and it is a very easy excuse for someone to use when something did not get completed.
If you know that your executive has transportation arranged to be picked up from an airport, hotel, etc., call the day before to confirm that everything has been arranged. Follow up with an email to that person. Always get a name of who you spoke to so if there are any issues you have documentation.
In the age of technology, we rely on sending an email and assuming that it has been arranged. Ultimately if you made the arrangements, it is your responsibility to make sure that arrangements have truly been arranged.
To avoid any problems take 5 minutes to make that phone call and follow up with an email to that person confirming your conversation. By taking this extra step, it will make things much easier for both you and your executive.
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